This article gives and introduction to MOH – Music On Hold and IVR – Interactive Voice Response features of an IP PBX. We look at what is possible and what...
Category: Voice over IP
There are certain differences in which an IP PBX handles your calls when you are not there, when compared to say, an Analog PBX. There are additional functionalities with voice...
Since VOIP systems are running on the LAN and they are IP devices, they are also prone to attacks from outside or inside, perhaps by hackers who want to disrupt...
This article gives a small introduction to what is fixed mobile convergence and then talks in detail about the various advantages of fixed mobile convergence and how companies can save...
This article describes the various options available for the users (Extensions) of the IP PBX. So, we look at what kind of PC interface the user is provided with, how...
This article discusses what an API is, the API’s that are provided by IP PBX and the applications they enable – Call creation, IVR Integration with a web application, Event...
This section is about the call recording facility of the PBX, how analog systems handled the same, how IP PBX handles the call recording, what are the options available in...
This post is to know what is meet me audio conference, why it is exciting, if an IP PBX can enable the user to create a meet me conference by...
This article talks about the differences between an Soft switch (IP PBX) and an Mixed type PBX (Supporting Analog, Digital and IP). We focus on the differences in the basic...
This article is about the advantages and disadvantages of VOIP over traditional analogue/digital telephony. There are so many points that are mentioned as the advantages of VOIP all over the...
This article gives an overview of voice communications, why IP is a preferred medium to carry voice, basic components involved in setting up voice communications over IP, introduction to IP...