Any organisation, whether large or small, would benefit immensely by buying and using PRI Lines for local/inter-state voice communication. What more, PRI lines can also be used for video conferencing...
Category: Voice over IP
What is a Visual IVR? A Visual IVR (Visual – Interactive Voice Response) system is an alternative to voice dtmf-based IVR in place in most contact centers/support departments, today. Since...
Yes, mobile phones can replace IP desk phones. Most IP PBX vendors and independent application developers have developed SIP Clients that enable smart phones to work like landline extensions. IP PBX...
Being cost conscious is an important part of business management. When dealing with IT infrastructure, it can be challenging to save money without sacrificing quality. SIP (Session Initiation Protocol) trunking...
When many things are moving to the Cloud, why not the Contact Center/Call Center? As you may know, Contact Centers nowadays are IP-based and hence can be hosted in the...
Question: I have an Idea – Its called LEBTOP (Learn English By Talking On Phone). I am looking for a telecom solution wherein , i want to connect callers to...
While there are lot of advantages of moving to VOIP/ IP Telephony Systems, there are invariably some analog connections that are required to be interfaced to the IP world. One...
Like how you can use an IP Phone/ ATA to make inexpensive long distance calls from your home using a VOIP Service, SIP Trunks enable the users in an organization...
Why is the Telephony industry moving over to VOIP / IP Telephony so fast in-spite of the high reliability of Analog/ Digital PBX, and the high costs of IP Phones?...
There are many advantages of moving over to VOIP / IP Telephony. One of them, is the ability to receive your land line calls (Corporate PBX extension number) on your...
This article analyses two methods of Pay-As-You-Go Remote PBX Solutions that provide telephony services to companies – both on the analog network and on the IP Network (LAN/ Internet) –...
This article throws some light on IP Phones (vs) Analog/ Digital phones. We will look at the differences between both by analyzing the advantages and disadvantages of either in each...
There are quite a number of freely down-loadable (as well as commercial) SIP based VOIP Soft-phones that are available, which can be downloaded to your Computer/ Laptop and used with...
In this article, we will see why its important to select the right voice codec for IP Telephony (VOIP) implementations and a short introduction to some of the popular voice...