CII Connect 2016 Expo @ Chennai, India

The CII Connect 2016 expo & conferenceĀ just happened in my hometown Chennai (India) on Sep. 27 & 28. Since the event focuses on ICT (Information & Communications Technology) in India,...

What is DNSSEC and Why is it Required?

DNSSEC (Domain Name Systems Security Extensions) is a set of protocols added to the DNS protocol to enhance security. It serves the following main functions – Authenticates and certifies that...

Visual IVR: What you Need to Know

What is a Visual IVR? A Visual IVR (Visual – Interactive Voice Response) system is an alternative to voice dtmf-based IVR in place in most contact centers/support departments, today. Since...

Why Women drop out of IT jobs?

Recently I went to the 10th Anniversary Celebration event of ewit – Empowerment of Women in IT, in my city – Chennai, India. The theme this year was, “Gender Equal...